BSCpro Help Center

Connect your Zoom account to BSCpro

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Derek Carr

Derek Carr

Last updated on Oct 21, 2026

BSCpro for Zoom connects your BSCpro account to your own Zoom account. Once it's connected, BSCpro can create the Zoom meetings for your online BPMs for you, give each guest and team member their own join link, and record attendance automatically when they join.

Rolling out: Connecting and disconnecting your Zoom account is available now. Creating Zoom meetings from your BPMs, personal join links and automatic attendance are being added over the coming weeks. This article will be updated as each one becomes available.

What you need

  • A BSCpro account.
  • A Zoom account. Any Zoom plan can be connected. A paid Zoom plan is needed for personal join links and join-based attendance (see Free Zoom plans below).

Connect your Zoom account

  1. In BSCpro, click your name or photo at the top right, then click Profile.

  2. Open the Integrations tab.

  3. In the Zoom card, click Connect Zoom.

    The Integrations tab with the Zoom card and its Connect Zoom button

  4. Sign in to Zoom if asked, then click Allow to let BSCpro access your Zoom account.

  5. You're taken back to the Integrations tab, which now shows Connected, the Zoom account you connected, your Zoom plan and the date you connected.

    The Zoom card after connecting, showing Connected, the Zoom account, plan and date

You can also start from the BSCpro listing in the Zoom App Marketplace. After you allow access in Zoom, BSCpro asks you to sign in (if you aren't already) and to confirm the Zoom account you're connecting. Click Connect Zoom to finish, or Don't connect if you didn't mean to add it.

Each BSCpro account can connect one Zoom account. Connecting again replaces the earlier connection.

Free Zoom plans

On a free (Basic) Zoom plan:

  • Zoom doesn't allow a personal join link for each person, so everyone uses the same meeting link and BSCpro can't see who actually joined.
  • Zoom limits meetings with three or more people to 40 minutes.

If your connected Zoom account is on a free plan, the Zoom card shows the option Count a click on the meeting link as attended. Turn it on to have BSCpro mark a guest or team member as attended when they click their BSCpro meeting link from 60 minutes before to 15 minutes after the meeting starts. Clicks outside that window are not counted. The setting is off unless you turn it on, and changing it only affects later clicks.

The Zoom card for a free Zoom plan, with the Count a click on the meeting link as attended option

Attendance marked this way is labeled as coming from a link click, so you can tell it apart from attendance confirmed by Zoom or marked by a team member.

Disconnect Zoom

  1. Go to Profile → Integrations.

  2. In the Zoom card, click Disconnect, then click Disconnect again to confirm.

    The Disconnect Zoom confirmation with Keep connected and Disconnect buttons

BSCpro tells Zoom to revoke its access and deletes the access it stored for your Zoom account. After you disconnect, BSCpro can no longer create or update Zoom meetings for your BPMs until you connect again.

You can also remove the app from your Zoom account: sign in at marketplace.zoom.us, open Manage, and remove BSCpro from your added apps. BSCpro's access stops working, and the Zoom card in BSCpro asks you to reconnect.

What BSCpro can access in your Zoom account

When you connect, BSCpro asks Zoom for permission to:

  • Read your Zoom profile: your name, email address, account and plan type, so the Zoom card can show which account is connected.
  • Create, update and delete meetings: to set up the Zoom meeting for a BPM and keep it in step when the BPM is rescheduled, renamed or cancelled.
  • Read meetings: to show the host the link that starts the meeting.
  • Add and list meeting registrants: to give each guest and team member their own join link to the same meeting.
  • Read past meeting participants: to record who attended after the meeting ends.

BSCpro only uses this access for BPMs you set up with Zoom. It doesn't read your other meetings, recordings or chat. Your Zoom access is stored encrypted and is deleted when you disconnect.

Troubleshooting

  • The Zoom card says "Your Zoom connection stopped working". Zoom no longer accepts BSCpro's access, for example because the app was removed in Zoom or it hasn't been used for a long time. Click Reconnect Zoom and allow access again.

    The Zoom card warning that the connection stopped working, with a Reconnect Zoom button

  • "Zoom wasn't connected because access was not allowed." You clicked Decline in Zoom. Click Connect Zoom and choose Allow.

  • "The Zoom connection couldn't be verified" or "took too long". Start again from Profile → Integrations → Connect Zoom, and finish within a few minutes.

  • "Zoom integration isn't available right now." The integration is temporarily unavailable. Try again later, and contact support if it continues.

Still stuck? Contact BSCpro support.