FAQ

Frequently Asked Questions

12 articles in this collection
Written by Derek Carr and Brittani Carr

How do I buy tickets for my wealth bowl or other event?

If you are looking to purchase tickets you need to find the event page for your event.
Written by Derek Carr
Updated over a week ago

Why isn't the production tracker calculating my base shop points correctly?

Our production tracker is meant to help you keep track of your points in real time. Sometimes, there are more complicated cases.
Written by Derek Carr
Updated over a week ago

What is the difference between a free and paid account?

In this article, we detail the difference between the free and paid account and talk about why you may wish to have a paid account.
Written by Derek Carr
Updated over a week ago

How do I transfer event tickets?

If you have purchased more than one event ticket, you can assign the extra tickets to other people. You can also change your SMD.
Written by Derek Carr
Updated over a week ago

Is BSCpro secure?

We take security and privacy seriously at BSCpro and we make every effort to secure your information while still making it accessible to you
Written by Derek Carr
Updated over a week ago

How do I upgrade my account?

If you have received a promotion and would like to upgrade your account to match, you can do it easily from the profile page.
Written by Derek Carr
Updated over a week ago

How do I get my team to show up on the Team Roster/My organization page?

If team members aren't showing up on your team roster page, there are a few things you should check.
Written by Derek Carr
Updated over a week ago

I Can't See my Captain's List on The App

Here's why you can't see the captain's list on the app...
Written by Brittani Carr
Updated over a week ago

It's not letting me...

We get this one a lot.
Written by Derek Carr
Updated over a week ago

I can't see my team's activity.

If you are building a team, you probably want to be able to see their activity. There are a few things you need to check first.
Written by Derek Carr
Updated over a week ago

Why can't I see my BPM?

If you select a date and you get the message that there are no BPMs for that day, you may need to contact your SMD.
Written by Derek Carr
Updated over a week ago

Forgot your password?

If you forget your password, don't worry, you can reset it using your email address or username.
Written by Derek Carr
Updated over a week ago