If the app or web is not letting you do something, be sure to send us a message but to speed things up, please include any details you can think of. Be sure to tell us the following:
- What device are you using, web or mobile?
- What specific error messages are you seeing, if anything?
- What else happens when it doesn't let you.
- If possible, is anyone else in your team having the same problem?
- Does this happen on a consistent basis or just sometimes?
If you will send us that information, we can get back to you with help even quicker.